Founder handbook

The Art of Business

Guides · By Marcus Covington · A founder's operating handbook

SeriesMSP

This is the series hub for The Art of Business, my operating handbook for building companies that keep promises, survive pressure, and still get to choose the next move. Chapters drip on GlassHosting Guides. Blog first; PDF later.

How we run the hosting business is on MSP standards.

Live now

  1. Preface
  2. Chapter I: Foundations

Chapters II–XXI, Operating Instruments, and Source Notes publish on a drip. They are written; they are not live on this site yet.

Start with the Preface

Read how the handbook is meant to be used, then Chapter I on foundations.

Preface Chapter I MSP